As a Technical BDR at Probely you'll have a role that will strive to increase our inbound activation rates, help gain insights on where trial users need assistance and be able to provide it, as well as increase our closed/won % on self-service.
This role is perfect for someone that has been a BDR or Product Support specialist with the ability to also close small to medium-sized deals, and nurture or hand over enterprise qualified leads to our Sales team.
This person loves chatting with trial users that need help and more information, and helping them understand their product use profile to make sure they get the most bang for their buck.
As a customer-centric company, Probely wants to hire someone who's keen on establishing relationships with our prospects and users, by helping create a smooth trial experience and enabling success paths for every scenario.
This person will become a Probely power user with enough technical chops to answer most questions from leads in the trial process.
What You’ll Do:
- Drive product trial signups by creative outreach campaigns
- Deliver qualified enterprise sales opportunities to sales team via new creative channels
- Close SMB deals from inbound campaigns or PLG
- Increase the conversion rate of trial user to close won deal
- Engage with inbound trial users to increase activation
- Leverage PLG to build relationships with sales prospects
- Become a Probely power user
- Become expert on DAST tools and AppSec trends
- Use inbound creative growth hacking to connect with sales prospects
- Create outreach campaigns that leverage product usage insights
- Following up after the creation of product-qualified leads
- Support trial users in their product journey
What Success in the Role Looks Like:
- Deliver 6 qualified sales meetings a month for sales-assisted team
- Increase the conversion rate of trial user to close won deal
- Decrease the time to close for self serve SMB customers
- Encouraging activation, conversion, and expansion via light-touch engagements (for example, via in-app chat and website chat)
- Removing basic technical friction by answering product questions and curating resources like documentation and help center articles
- Pulling in additional customer-facing teams (like account executives, support, sales engineering, etc.) when needed
What Will Make You Stand Out:
- Experience with Product-Led Growth
- Success in B2B SaaS startups – ideally selling to Developer or Security teams
- Experience in Customer or Technical Success specialist/manager roles
- Experience in SDR/BDR roles